Refund policy

At Nirmalyam Foods, we strive to ensure every order reaches you in perfect condition. Please review our return policy below:

🔁Damaged Orders

  • Eligibility: Returns or replacements are accepted only if your order is received damaged.
  • Timeframe: You must report any damage within 5 hours of delivery to be eligible for a return or replacement.
How to Report:
Contact us at 96294 56829 or email info@nirmalyamfoods.com
Please include your order details and clear photos of the damages.
Our support team will guide you through the return process.

Important Notes:
✓ Requests received after 5 hours of delivery cannot be processed.
✓ This policy applies exclusively to damaged items; returns for other reasons are not accepted.
✓ Please inspect your package upon delivery so any issues can be addressed promptly.

Thank you for your understanding and cooperation! If you have any questions, please let our team know — we’re here to help.